Membership Reopening Guide



YMCA of Virginia's Blue Ridge branches are now open! We recognize how important it will be to follow current health guidelines and implement new practices to ensure a healthy and safe environment. You will see new cleaning routines, signage to assist with physical distancing, and limited activities where physical distancing or guidance tells us is not safe yet. The Phase Three guidelines we are following can be found here. Please be mindful of these temporary changes throughout our YMCAs.

Altered Hours

During phase 3, we will have slight adjustments to facility hours to allow extra time for cleaning.
Kirk, Salem, and Botetourt locations:
  • Monday - Friday: 5:00 am - 8:00 pm (we will be open until 9:00 pm beginning January 1, 2021)
  • Saturday: 7:30 am - 6:00 pm, Sunday: 1:00 - 6:00 pm
  • Monday - Thursday: 5:00 am - 8:00 pm, Friday: 5:00 am - 7:00 pm
  • Saturday: 8:00 am - 5:00 pm, Sunday: 1:00 - 5:00 pm
  • Monday - Friday: 5:30 am - 8:00 pm, Friday: 5:30 am - 7:00 pm 
  • Saturday: 8:00 am - 2:00 pm, Sunday: closed

Health Screening 

Each time you visit the Y your temperature will be taken and you will be asked the following questions. If you answer YES to any of these, you should not enter our facility. 

  • Are you currently experiencing a fever (100.4 degrees Fahrenheit or higher) or a sense of having a fever, a new cough, new shortness of breath, new chills, a new sore throat that cannot be attributed to another health condition, or new muscle aches that cannot be attributed to another health condition or specific activity (such as physical exercise)?
  • Have you or anyone in your household had close contact with or cared for anyone being tested or confirmed COVID-19 in the last 14 days?
  • Have you or anyone in your household had close contact or live with anyone who has been told to self-quarantine in the last 14 days? 
Anyone entering our facilities that has a temperature over 100.4 will be asked to exit the building and not return to the Y until they are temperature free for 72 hours.
  • If you register a temperature of 100.4 or above, and believe you are not sick, you may ask to have your temperature rechecked after five minutes.

What should I bring with me?

  • A face covering (required for anyone ages 5+). While masks are not required when exercising, a face covering must be worn at all other times you are in the facility. 
  • Water bottle (Only bottle fillers will available at this time. Drinking fountains will be closed.)
  • Personal yoga mats, basketballs (phase three), and pickleball equipment (phase three) are encouraged. 

What is the Y doing to keep me safe?

  • How do I know it is safe to come back? We encourage our members to read the Y’s adjusted policies and procedures around COVID-19 to determine if they’re comfortable returning to the Y. 
  • Are there capacity limits in place? Yes, occupancy is limited per state guidelines. We will be limiting the number of participants in the group exercise studios. All equipment will represent 10 feet of distance from another piece of equipment (calculated by the space between person to person on the equipment). 
  • How will physical distancing be enforced? We ask that all members and guests follow our physical distancing guidelines out of respect for one another and staff. Our staff will be in place to encourage compliance with policies.
  • What is your cleaning protocol? Members will receive their own bottle of sanitizing spray to use while visiting the Y to clean equipment before and after each use. Members will also receive a cone to mark equipment when done working out so a staff member can disinfect equipment. Group exercise classes have been spaced to allow extra time for cleaning between classes. We have also altered our hours during the week to allow for extra cleaning time in the evenings.

PHASE THREE: What areas, programs, and amenities will be available?

  • Wellness Centers with proper social distancing in place. Members are always encouraged to limit their use on the cardio equipment to 30 minutes or less during high traffic times. The weightlifting area will have a one-hour time limit at this time to accommodate the reduced space capacity.
  • Indoor and outdoor group exercise with a limited number of spaces. Members can reserve a space up to two hours in advance through their online member portal or by contacting the Y.
  • Indoor tracks.
  • Lap pools will be open for lap swim, water exercise, and instruction. A physical distance of ten feet must be maintained between patrons not of the same household. Please limit your time to 45 minutes while others are waiting.
  • Family pools will be open for water exercise, instruction, and free swim. A physical distance of ten feet must be maintained between patrons not of the same household.
  • Reservations for Stay & Play are required due to limited capacity. Members can reserve a space up to two hours in advance through their online member portal or by contacting the Y. 
  • Locker rooms - we ask that you limit your time to 30 minutes.
  • Personal training.
  • Select Youth Programs - gymnastics, ninja training, dance, swim team.
  • Racquetball - one person per court (Kirk Family YMCA). Racquetball games are prohibited.
  • Pickleball - physical distance of ten feet must be maintained. Members are encouraged to bring their own equipment. 
  • Individual basketball play. Members of the same household may play together. Members are encouraged to bring their own ball. Physical distance of ten feet must be maintained. Pickup basketball is prohibited.
  • Y Enrichment Centers --> Learn more

PHASE THREE: What facility areas, programs, and amenities are not available?

The following are not available as mandated by state guidelines in phase three or where physical distancing of 10 feet is not possible or safe yet.

  • Saunas, steam rooms, and whirlpools. 
  • Gymnasiums for pickup basketball and volleyball. 
  • Coffee service. 

Membership Questions

  • I put my membership on hold, how do I reactivate it? Please see a membership representative at the Welcome Desk to release your hold and regain access to the Y. 
  • I continued paying my membership dues during the closure as a sustaining member, when will I get my tax-deductible letter? We send all tax-deductible letters to our donors towards the end of the calendar year. 
  • Can my membership be prorated for amenities that are not available that I normally use? We will not be offering any prorated membership dues related to amenity availability. We are doing our best to provide every amenity that we are able to safely open under our phased reopening. 
  • I'm not ready to return. What can I do with my membership? We can continue your hold for one additional month. Contact the Y and a membership representative can assist you. You can also take advantage of our Y at Home virtual programs.
  • I want to come back but I can no longer afford my membership rate, what can I do? We offer a financial assistance scholarship program that is based on your household income. If eligible, you will receive a discount off your monthly membership. 
  • Can I bring a guest with me? Yes, you’re allowed to bring a guest to the Y. Note that if they’ve visited the Y as a guest in this calendar year more than 3 times then there will be a guest fee. 

Y at Home

We understand that not everyone will feel comfortable returning to the Y at this time. Stay involved with your Y community online. We're here for you!

Y at home programs

GIVE for a better tomorrow

As our community begins to reset, rebuild, and recover from the devastating impact of COVID-19, the Y is needed now more than ever. We have always been an organization that has stepped up to support our community’s most critical needs - but our Y is facing extraordinary challenges.

Our ability to continue our mission-led work depends on you. Join our mission - make a gift.

Learn how you can support the Y